What can I change myself?
I want to… | Individual course | Group course |
Change the level | Yes for non company courses. For company courses once the student agrees and gets approval from our office or their company (💼). | Company group 💼: the coordinator approves first. Regular group: all students agree, then write to us. |
Change the book | Yes, yourself, in courses that use a book. | Yes, yourself, in courses that use a book. |
Switch between a book and Fluentbe Presentations | Write to us in the chat. | Write to us in the chat. |
Change the course type (General ↔ Business) | Yes for non company courses. For company courses once the student agrees and gets approval from our office or their company (💼). | Same as changing the level. |
Change the topic of a lesson | Yes, yourself (Edit subject). | Yes, but keep the chronological order. |
Message my students | Messages tab in the course. | Messages tab in the course. |
Pause the course for a student’s break | Write to us in the chat. | – |
Remove a student who stopped coming | Write to us in the chat. | Write to us in the chat. |
Stop getting new courses | Switch it off in Profile → Teaching preferences. | Same. |
Give away a course | Tell the student, cancel the remaining lessons, write to us. | Give 2 weeks’ notice and request a course reassignment. |
Change the lesson length (30/60 min) | You can’t. If the student wants it, they write to [email protected] (company students: to their caretaker). Please don’t offer a different length yourself. | Same. |
Change the level
Individual course
Open the course view.
Click Edit next to the course details.
Choose the new level and press Confirm.
The new materials are added automatically to the lessons that are already scheduled.
Not sure which level fits? See Description of English Levels.
Group course
Company group 💼: every change of level or course type must be approved by the company coordinator. Discuss it with your students and ask them to contact their coordinator. Once we get the approval, we update the course.
Regular group: talk to your students first. If every student agrees, you or the students let us know in the chat (students can write to [email protected]) and we update the course.
Change the book
In courses that use a book, you can change the book yourself. The video also shows a short form that helps you choose the right book.
Can’t open the book? See E-books & course materials.
Switch between a book and Fluentbe Presentations
You can’t switch this yourself. Write to us in the chat with the link to the course.
The book changed back on its own? Change it back yourself (see “Change the book”) and write to us in the chat with the link to the course, so we can check why it happened.
Change the course type (General ↔ Business)
Individual course
In the course view, click Edit and choose a level with BE (Business English) or without BE in its name. The teaching materials change to match automatically.
Group course
Same as changing the level: company groups need the coordinator’s approval, regular groups need every student to agree.
Change the topic of a lesson
Open the course view and choose the lesson.
Click the grey wrench icon → Edit subject.
Pick the topic and press Submit.
Good to know
Skipped topics come back. The system keeps the chronological order, so a skipped topic is assigned to the next lesson again. To avoid it, select both the topic you taught and the one you want to skip, then press Submit.
Student absent: the system automatically gives the next lesson the same topic, so the student doesn’t miss it.
First lesson: its topic can’t be changed. If the student has already done it, switch topics during the lesson.
Group courses: follow the chronological order and try to cover all slides in each lesson.
Subject change during the lesson:
The topic doesn’t move on after a lesson, the course has run out of topics, or the course is in the wrong language? Write to us in the chat with the link to the course.
Message my students
Open the course and go to the Messages tab. Students get a push notification if they use the Fluentbe app. If they don’t reply within 24 hours, the system sends them a reminder. On the left you’ll find all files and links shared in the course.
Pause the course for a student’s break
Agree on the dates with your student.
Write to us in the chat with the link to the course and the start and end date of the break.
We pause the course for you. During the pause the student doesn’t get reminders from us and the course isn’t archived.
Remove a student who stopped coming
The student has stopped coming and doesn’t answer? Write to us in the chat with the link to the course and we archive it.
Stop getting new courses
Go to Profile → Teaching preferences and switch off I want to receive teaching opportunities. When the switch is grey, you won’t get new courses or substitution offers.
Offers on:
Offers off:
Want to change the age groups or course types you teach? Write to us in the chat.
Give away a course
Before the first lesson: please try to keep the course. If the time doesn’t suit you, message the student and suggest another time. For teaching-related doubts, contact your mentor.
Individual course
You can’t continue (no space in your schedule, the student needs skills or a specialisation you don’t teach, etc.)?
Tell the student first, in Messages or during a lesson.
Cancel the remaining lessons in the course.
Write to us in the chat that you’ve done it, with the link to the course, so we can archive it.
Group course
❗ Give at least 2 weeks’ notice. Can’t give 2 weeks’ notice? Write to us in the chat.
Tell your students in Messages or during a lesson.
Request a course reassignment.
