In courses 1-to-1 the teacher can change the level by himself, communicate with a student, pause their course, etc. Check what you can do to interact with your students even more!

Whether it's to convey important information or simply engage with students, effective communication is essential for teachers. Here's a step-by-step guide on how to reach students through the Fluentbe platform:

On the left side of the screen, the teacher can find various tabs. The one needed here is 'Courses' (number 1 in the screenshot below).

Here, the teacher can choose to display 10, 25, 50, or 100 courses in one list (number 2 in the screenshot below). If the teacher has many active courses, he/she can search by the student's name (number 3 in the screenshot below).

If the course is not on the first page and the teacher does not know the name of the student, move to the second page (number 4 in the screenshot below). There are many more filters, but we'll leave it for teachers to explore 😉

After finding the proper course and with the course view now displayed find the 'messages' tab (number 5 in the screenshot)

Once clicked the chat between the student(s) and teacher will be displayed. At the bottom, there is a chatbox with the button 'send' (number 6 in the screenshot). On the left side, there is a tab where the teacher can find all documents, images, and links sent throughout the course (number 7 in the screenshot).

Every time the message is sent the student receives a push notification only if she/he uses the official 'Fluentbe' application on IOS and Android. If the student does not use the application after 24 hours of not responding to a message the system sends a notification.

After finding the proper course and with the course view now displayed, on the left side of the screen there are the:

To change the level teacher should focus on two things level info and the button 'edit' (number 5 in the screenshot) and teaching resources (number 6 in the screenshot)

​Click on the 'edit' button (number 5 in the top screenshot) and choose the proper level (number 7 in the screenshot)

Press 'Confirm' to save changes

The new level will be displayed in the course view as well as teaching resources. New materials will be automatically added to scheduled lessons (number 8 in the screenshot)

Every change of level in a group course must be approved by the company's coordinators. If a level adjustment is needed:

Once the office receives approval from the coordinator, the level will be adjusted accordingly.

Open the course view and choose the lesson in which you want to change the subject (number one in the screenshot below)

Locate and click on the grey french tool (number 2 in the screenshot below) then the 'edit subject' button (number 3 in the screenshot below)

Choose among the 30 topics the one you would like to use during the next lesson (number 4 in the screenshot below)

Once selected press 'submit' (number 5 in the screenshot below)

To overcome it assign the topic you have conducted with the student and add the one you want to skip and press submit. (number 6 in the screenshot below)

This is how it looks like in the course view (screenshot below)

If you feel that you have enough courses and you do not want to receive more, you should:
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1. go to your profile
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2. find the section 'teaching preferences'.
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3. turn the option 'I want to receive teaching opportunities' off by clicking the button (number 1 in the screenshot below)

Below you can find a turned-on view of this button and the colour 💚 green👇
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After switching it off the colour turns 🩶 grey
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Giving away a course can be tough, especially for students who are eager to start learning English and have already received information about when and with whom they are having their first classes in a new course. A sudden change of the whole course and a teacher may confuse and upset a student who is ready to start learning English as soon as possible.
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Also, changing course assignments might affect your student retention and could impact your performance review. Let's work together to find the best solution for everyone involved. Your dedication to your students is truly appreciated, and we're here to support you every step of the way!
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Depending on the source of concerns you should contact specific people to resolve the case with the course:

If your student wishes to take a study break, you should pause their course.

Why should you set a pause in their course? There are a few reasons for that:

Follow these simple steps:

Important Note: Always consult with your student about major changes like pausing their course to ensure everyone is on the same page. ❗

To ensure a smooth and efficient process. I recommend to:

If your absence is longer than 1 month, it impacts your groups - they are gonna be reassigned to a substitute teacher for the period of your absence. That being said, you have to remember a few important additional things that are below 👇

❗ Mind you that if we don't receive the confirmation of your return a minimum of 14 days before your planned day of coming back, your groups will be reassigned to another teacher. ❗
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Remember that there is a risk of archiving a group course for reasons beyond our control or having group students who want to stay with a substitute teacher permanently, so we do not guarantee that you will get a certain group back after this longer period of your absence.
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Please don't hesitate to reach out if you need any assistance or once everything is taken care of.

To find out how to overcome the technical issues during the lesson please push the button below.

In the situation where the group course must be reassigned to another teacher, you as their main teacher must:

If a two-week notice cannot be honored, notify the office promptly.