What do you need to do?
I want to… | What to do |
Know when to submit my invoice | From the 2nd working day of the next month. Payment is sent by the 10th. |
Add my invoice details (first invoice) | Add your address and business details in the Invoices tab. |
Generate my invoice (recommended) | Invoices → Generate Invoice → Submit. |
Upload my own invoice | Invoices → Upload Invoice. The amount must match Total Salary. |
Fix an error when submitting | Check the list of errors. |
Ask whether I need to send invoices, or another invoice question | Write to [email protected]. |
Know when to submit my invoice
If you are self-employed (business contract), you need to send us an invoice every month before we can pay you. Submit it in the Invoices tab, not by e-mail.
Submit your invoice for a month from the 2nd working day of the next month.
Payment is sent by the 10th of the month.
Always invoice in the currency shown in your Salary tab.
Example: for lessons taught in September, submit your invoice from the 2nd working day of October. Payment is sent by 10 October.
More about payments: see Salary & payments.
Add my invoice details (first invoice)
Before your first invoice, add your address and the details of the business that issues your invoices. If you invoice through a business incubator, enter the incubator’s details.
Self-employed in Poland? Select your VAT exemption:
VAT exemption for teaching services, or
VAT exemption for businesses with annual income below 200,000 PLN.
Click Submit to save.
Generate my invoice (recommended)
Open the Invoices tab and click Generate Invoice.
Check the months included and the Total Salary Amount: it covers all unpaid months.
You don’t need to list courses or lessons. Need extra information for your own taxes? Add it in the comments; it will appear on the invoice.
Click Submit. The finance team receives it straight away.
❗ You’ll get the invoice by e-mail. Record it in your bookkeeping exactly as generated. Don’t issue a second invoice in your own tool.
Upload my own invoice
Use this only if you must issue invoices in your own tool (for example through a business incubator).
Open the Invoices tab and click Upload Invoice.
Enter the Total Invoice Amount.
Upload the invoice as a PDF and click Submit.
❗ The amount must match Total Salary in the Salary tab exactly, or the upload fails.
Fix an error when submitting
Error | What to do |
“No commissions to settle” | It’s too early: the month isn’t closed yet. Try again from the 2nd working day of the month. |
Amount doesn’t match | Check Total Salary for the right month in the Salary tab. |
Salary or Invoices tab shows “undefined” or doesn’t load | Right-click the Upload button and open it in a new tab, then upload the invoice there. Still not working? Write to us in the chat with a screenshot. |
Any other error | Write to [email protected] with a screenshot. |
Ask whether I need to send invoices, or another invoice question
Write to [email protected].