What do you need to do?
I want to… | What to do |
Know when I get paid | By the 10th of the next month. Self-employed: after you submit your invoice. |
Find out why my payment hasn’t arrived | Go through the checklist, then write to [email protected]. |
Get paid when I earned less than 100 EUR | It’s paid when you reach 100 EUR. Want it sooner? Ask [email protected] by the 10th. |
Get my payment earlier | Write to [email protected]. |
Read my Salary tab | Click your avatar → Salary. |
Report a missing bonus or extra payment | Write to us in the chat with the list of lessons. |
Question a deduction | See Deductions – illness, outages & emergencies. |
Change my payment method or personal details | Write to [email protected]. |
Set up Payoneer | Register, then request a payment every month. |
Discuss my rate | Book a 1-to-1 meeting with Daria. |
Know when I get paid
Your salary for a month is sent by the 10th of the next month.
Self-employed: we pay after you submit your invoice, from the 2nd working day of the month. See Invoices.
The money can take a few more days to arrive, depending on your bank.
Find out why my payment hasn’t arrived
Is it after the 10th of the month?
Did you earn at least 100 EUR (or request a smaller payment)?
Self-employed: did you submit your invoice?
All three are yes? Write to [email protected].
Get paid when I earned less than 100 EUR
The minimum payment is 100 EUR (or the same in PLN, USD or GBP). If you earn less, we add it up and pay you when you reach 100 EUR: international transfers cost money and would eat into small amounts.
Example: if you earn 35 EUR a month, you’ll be paid after 3 months.
❗ Want a smaller amount paid anyway? Request it from [email protected] by the 10th.
Get my payment earlier
Write to [email protected].
Read my Salary tab
Click your avatar in the top-left corner and open the Salary tab. It always opens on the current month: switch to the previous month to see what you’ll be paid for.
Part | What it shows |
Base rates | Your rate for a 60-minute individual lesson and a 90-minute group lesson. Other lengths are paid pro rata: a 30-minute individual lesson = half the 60-minute rate; a 60-minute group lesson = two-thirds of the 90-minute rate. |
Basic salary | All lessons finished in the month, by type. |
Bonuses | Extra amounts for lessons that qualify for a bonus. Click the i icon to see which lessons. |
Deductions | Late cancellations and no-shows. Each deduction equals your payment for that lesson. |
Extra payments | Other payments, for example for lessons cancelled because of a platform outage. |
Total Salary | What you’ll be paid for the month. |
Report a missing bonus or extra payment
Write to us in the chat and list:
the lessons (date, course, length),
the bonus each lesson should get,
how much you expected in total.
How bonuses work: see Bonuses & referrals.
Question a deduction
See Deductions – illness, outages & emergencies: what counts as a valid reason and what to send us.
Change my payment method or personal details
We pay by bank transfer, PayPal or Payoneer, in PLN (if you live or have a bank account in Poland), EUR, USD or GBP. International transfers have fees, so choose the cheapest option for you. You choose the method when you sign your contract.
To change your payment method, or if you move, change your name, tax or social security details, or your business status, write to [email protected].
Set up Payoneer
❗ Payoneer users must request a payment in Payoneer every month. Without the request, we can’t send your salary.
Register
Go to payoneer.com and sign up. You can also register through this link and get a $25 bonus after receiving at least $1,000 (or the same amount in another currency).
Fill in your details and attach a government-issued ID (passport, driver’s licence or national ID).
Once approved, you’ll get a Mastercard debit card, usually within a few business days. Activate it.
To avoid an extra commission, order a EUR card. You can bill Fluentbe in USD, but you’ll pay about 3% of the total.
Request a payment every month
Billing in USD: select Individual:
Billing in EUR: select Company:
More questions about Payoneer: see the Payoneer FAQ.
Discuss my rate
Book a 1-to-1 meeting with Daria: daria-1to1.youcanbook.me ([email protected]).