Find everything you need to know about getting paid for your lessons. Learn about payment methods like bank transfers, PayPal, and Payoneer as well as currency options including PLN, EUR, USD, and GBP. Discover the minimum payment threshold, payment schedule, and how to change your preferred payment method. Understand how to generate invoices, navigate bonuses, and troubleshoot payment issues.
Our goal is to ensure clarity and efficiency in the payment process for all Fluentbe educators.
Each time there's something important, like moving to a new address or changing any essential details such as the Social Security Number, you should kindly let Fluentbe Sp. z o.o. know. - [email protected]
Oh, and don't forget about updating us if there's a change in your last name, too! 😊
Overview Fluentbe Payment Rules
At Fluentbe you can select the most convenient and the cheapest payment method that we will use to send you money to pay you for your lessons.
How can we send you your salary?
Bank transfer
Paypal
Payoneer
What currencies do we use?
PLN - zł - Polish złoty (for teachers who reside or have a bank account in Poland)
EUR - € - Euro
USD - $ - United States dollar
GBP - £ - Pound sterling
Unfortunately, there are charges associated with all international money transfers. We regret the inconvenience. Please review to find the most cost-effective option for you.
You have the flexibility to select your preferred payment method when you sign your contract. Simply provide your payment details accordingly.
How to change the way you receive your salary?
If you would like to change the way how you receive your salary, please contact our Finance Department ([email protected]) and inform about the new payment method and provide all necessary details.
Understanding Payment Procedures at Fluentbe
At Fluentbe, we prioritize ensuring that our teachers receive their deserved compensation promptly and efficiently. Understanding our payment procedures is essential for a smooth and transparent experience.
In this guide, we'll walk you through the details of when and how you'll receive your earnings, along with important considerations. By adhering to these guidelines and seeking assistance when needed, you can ensure a seamless payment experience.
Minimum Payment Threshold and Schedule
Payments are disbursed when you've earned a minimum of 100 EUR (or equivalent in PLN, USD, GBP).
Your salary will be sent by the 10th day of the following calendar month.
Business contract holders must issue an invoice and submit it through the tab "Invoice" before payment can be processed.
Timing of Payment
Your salary will be sent by the 10th day of the following calendar month.
The exact time of receiving your payment depends on bank procedures, which may take a few days to process.
Business contract holders must issue an invoice and submit it through the tab "Invoice" before payment can be processed
Rationale Behind the Minimum Limit
International transfers incur charges, and sending small amounts can significantly diminish the received salary due to these charges, depending on your bank or intermediary bank.
Receiving Amounts Below the Minimum Threshold
If you earn less than 100 euros per month, you will receive payment once you reach that amount. For example, if you earn 35 euros per month, we will send you the salary after 3 months at that rate.
Flexibility for Lower Amounts
Should you prefer to receive amounts below the minimum threshold, simply send a request to [email protected] by the 10th of the following calendar month for payment processing.
Additional Considerations
Handling Business Contracts
Business contract holders must issue an invoice and submit it through the tab "Invoice" before payment can be processed.
Clarifying Contract Types
If unsure about your contract type, reach out to our team via the system chat for clarification. If your current situation has changed then you must inform us about
Reach out: [email protected]Special Instructions for Payoneer Users
Payoneer users must request payments following the provided below instructions.
Troubleshooting Unreceived Payments
Check your lesson list to ensure earnings surpass the minimum threshold. If not, await accumulation or request payment.
Make sure it's after the 10th of the month.
If you've met the threshold and the schedule but haven't received payment, contact us at [email protected] for assistance.
Payment methods
Invoice
Understanding the invoice issuance process ensures efficient payment processing for Fluentbe educators. By following the outlined steps and utilizing the provided template, educators can streamline administrative tasks and focus on their teaching responsibilities.
Basis of Invoice Payment
If you operate your own business payments are made based on the invoices provided by you. It's imperative to issue us an invoice each month.
Invoices should be issued at the beginning of each month to facilitate timely processing. You can submit your invoice starting from the 2nd business day of a new month.
Lesson Summary Verification
Access your lesson summary on school.fluentbe.com. Count the lessons taught in the previous month.
For instance, if you issue your invoice in May, count lessons conducted between the 1st and 30th of April. Lessons conducted in May will be included in the subsequent invoice for June.
Navigate to the "Salary" tab, which you can access from your profile page.
You can always find your profile page by clicking on your avatar/profile picture in the top left corner.
The "Salary" tab is the eighth tab from the left, located between "Stats" and "Feedback."
If you are invoicing for the previous month, navigate back to that month to ensure accuracy.
At the bottom, you'll find the "Total Salary" tab, where you'll see a breakdown:
Basic salary: the amount earned from the base rate
Bonuses: additional earnings accrued from any bonuses you've received
Deductions: any deductions made from your balance
Extra payments: additional compensations unrelated to regular courses
Beneath these tabs, you'll find the bolded sum representing your total earnings according to our calculations.
Generate your invoice
Submitting your invoice through the 'General Invoice' option is the preferred method.
Go to the 'Invoices' tab and click 'Generate Invoice.'
In the window that opens, you will see which months are included (in the example below: 07/2024 and 08/2024). It shows the months that remain unpaid on your account. The 'Total Salary Amount' reflects the sum of your salary for the unpaid months mentioned above.
Please note that no additional information is needed, so do not specify the courses or lesson types unless you require this for your own tax purposes. In that case, use the comments section—any content added there will appear on your invoice.
Check that everything is correct, then click 'Submit.' That's it—the finance team has received your invoice, and there's no need to email it anymore.
You will need to record this invoice with the provided details in your bookkeeping system. Do not issue another invoice using your own invoice generation tools; instead, use the one generated here. You will receive your generated invoice via email.
Please pay attention to the invoice number, date, and other details to ensure that your paperwork is completed accurately.
Upload your invoice
If you need to use your own tool to create invoices, for example, if you issue them through a business incubator, select the option 'Upload Invoice.'
Fill in the 'Total Invoice Amount' field, which must match the 'Total Salary' value in the 'Salary' tab. If there is a difference between the two, the upload will be unsuccessful.
Upload your invoice as a PDF file, as the tool only allows PDF uploads.
Click 'Submit.' The finance team will receive your invoice, so there is no need to email it to us—we already have it.
Uncertainty Regarding Invoicing
If you're unsure about the necessity of issuing invoices, don't hesitate to post your question to our team: [email protected]
Payoneer Account
Registration at Payoneer
Payoneer is a quick and easy solution to receiving payments worldwide.
As a Payoneer user, you will get an ATM Debit card that has the Mastercard logo and can withdraw the funds at any ATM that accepts Mastercard.
In addition, you can withdraw funds directly to your local banking account.
Go to https://www.payoneer.com to begin the sign-up process (optionally, you may follow this link to register and earn a $25 bonus after receiving at least $1000 (or the equivalent in other currency in payments).
Fill out the required details and attach a government-issued ID such as a Passport, Driver’s license, or a National ID.
As soon as the application is approved, you will receive confirmation that your card will be delivered. The entire application process, from signing up online to receiving the card, generally only takes a few business days.
Please, note that if you want to avoid an additional commission you should order an EURO currency card. You may certainly bill Fluentbe in USD, but this way you will have to pay approximately 3% of the total amount.
Once you have received the card, activate it and start receiving payment from anywhere around the world! (please, watch the video for more details: https://www.youtube.com/watch?v=40I9_4_EV_A)
Before you receive your salary from Fluentbe, you need to request a payment through Payoneer. This article explains how to do it.
Request Payoneer Payment
If you have opted for Payoneer payments as your preferred method with Fluentbe, it's important to note that you will need to request a payment every month.
Follow the instructions below to learn how to proceed with Payoneer.
Once you have activated your card/cards, you are ready to request a payment.
If you bill Fluentbe in USD, ensure that you select "Individual" when requesting payment.
If you bill Fluentbe in EURO, make sure to select "Company". You can use a reliable currency converter for reference.
For further assistance or if you have additional questions concerning Payoneer, you can refer to the Payoneer FAQ section: Payoneer FAQ Section.
Additionally, for visual guidance, here is a link to a "How-to" video provided by Payoneer
Salary Tab - Your Salary Overview
This breakdown offers insight into the various sections of your Fluentbe earnings overview, aiding in understanding your monthly income breakdown.
In the screenshot attached to this text, we have numbered the sections, and below, we will describe what you will find there. The sections may vary depending on the types of bonuses and lessons conducted on Fluentbe.
This is an illustrative screenshot and may not necessarily reflect the exact view of your tab. For example, the instructor in the attached image may not conduct children's lessons.
1. Locating the Salary Tab To access your earnings overview, locate the "Salary" tab situated between "Stats" and "Feedback" on your profile panel. You can navigate to your profile panel by clicking on your avatar/profile picture in the top left corner.
2. Navigating Through Months: It's important to switch between months for invoicing the previous closed month and to track your earnings fluctuations each month. Remember that upon entering this tab, it will always default to the current month.
Base Rates
All lessons are calculated on the basis of the base rates specified in the contract, lessons which have a different length from that specified in the contract are calculated pro rata.
Every payment for a lesson of a different duration than specified here will be derived from the base rate.
Examples
a 30-minute individual lesson will be half of your base rate for a 60-minute individual lesson.
a 60-minute group lesson will be two-thirds of your base rate for a 90-minute group lesson.
3. Base rate - Individual 60 min: This represents your base rate for a 60-minute individual lesson.
4. Base rate - Group 90 min: This signifies your base rate for a 90-minute group lesson.
Basic Salary
This section summarizes all completed lessons in Fluentbe for the selected month based on type and base rates, excluding bonuses.
5. Group business (60 min): Equivalent to 2/3 of the base rate for a group lesson.
6. Individual (30 min): Half of the base rate for an individual lesson.
7-9. Basis Overview
Bonuses
Bonuses represent additional amounts included in your earnings, influenced by factors like base rates, contract type, experience, skills, and performance.
10-14. Bonuses Breakdown: These sections display the bonus amounts for all completed lessons rewarded with a bonus. Clicking the "i" icon reveals a full list of included lessons.
Total Salary
15. Basic salary: Summary of earnings based on the base rate.
16. Bonuses: Summary of bonus earnings.
17. Deductions: Summary of deductions for the month.
18. Extra payments: Summary of additional payments, typically unrelated to lessons.
19. Total Earnings for the Month: This section provides an overview of your total earnings for the month.
Notification of Important Changes
Each time there's something important, like moving to a new address or changing any essential details such as the Social Security Number, you should kindly let Fluentbe Sp. z o.o. know.
Oh, and don't forget about updating us if there's a change in your last name, too! 😊